DATA HEALTH PROTOTYPES AS HEALTHCARE SOLUTIONS WITH DESIGN THINKING

Tiara MARSHANDA; Muhammad Nur FUAD; Ni Putu Susan MAHARANI; Helena Hanindya Kartika PUTRI

doi:10.33068/iccd.v7i1.989

Tiara MARSHANDA Bina Nusantara University
Muhammad Nur FUAD Bina Nusantara University
Ni Putu Susan MAHARANI Bina Nusantara University
Helena Hanindya Kartika PUTRI Bina Nusantara University

DOI: https://doi.org/10.33068/iccd.v7i1.989

Keywords: Optimization of the Registration Process, Health Technology Innovation, NFC Technology in the Health Sector, Improvement of Health Services, Digital Health Applications, SDGs 3, SDGs 9

Abstract

This study discusses the inefficiency of the registration process in health facilities that can affect patient satisfaction and comfort. Through the design thinking approach method, this study identifies common problems in the registration process, which cause patient discomfort. This research proposes an innovative solution in the form of DataHealth, as a business idea that can be a solution in overcoming healthcare challenges, by utilizing Near Field Communication (NFC) technology to simplify the registration process. This technology allows users to store their personal data and health history into NFC tags integrated with the DataHealth mobile app, which can make it easy to access personal data with just one touch. In addition to improving patient comfort and healthcare effectiveness, DataHealth is also aligned with the Sustainable Development Goals (SDGs) by promoting resilient infrastructure in the healthcare industry. The trial stage and positive feedback from respondents proved that DataHealth understands the problems and needs that exist in the health industry.

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