OPTIMIZING THE IMPLEMENTATION OF POLRI PROFESSIONAL ETHICS CODE AS AN INSTRUMENT TO INCREASE ACCOUNTABILITY AND PUBLIC TRUST IN BEKASI METRO POLICE
Abstract
This study aims to analyse the optimization of the implementation of the Polri Professional Code of Ethics (KEPP) as an instrument for the transformation of the Polri in the Bekasi Metro Police in order to increase accountability and public trust. The background of the research is based on a global phenomenon characterized by the conditions of Volatility, Uncertainty, Complexity, and Ambiguity (VUCA), which encourage rapid changes in social, economic, and political life, as well as increasing public criticism of police performance. The research method used was a qualitative approach with descriptive analysis techniques, supported by document review, secondary data, and online questionnaires to 102 respondents. Data analysis was carried out through the integration of External Factors Analysis Summary (EFAS), Internal Factors Analysis Summary (IFAS), and Strategic Factors Analysis Summary (SFAS) with the help of the Analytical Hierarchy Process (AHP). The results of the study show that although the level of public satisfaction with the performance of the Bekasi Metro Police in 2023 has increased significantly compared to the previous year, a number of performance indicators such as the clearance rate of conventional crimes and personnel discipline are still not optimal. This study concludes that optimizing KEPP requires problem oriented policing, ranging from adaptive education and training, fostering a code of ethics that is integrated in work programs, to collaboration with academics, local governments, and the community. Continuous evaluation through a risk management framework is key to strengthening institutional integrity and maintaining public trust.
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