EXPLORING THE IMPACT OF WORK CULTURE AND OFFICE MANAGEMENT ON CULTURAL INTELLIGENCE
Abstract
This study aims to explore the complex relationship between workplace culture, office management systems, and Cultural Intelligence (CQ). Utilizing a detailed literature review approach, the research analyzes the impact of workplace culture and office management systems on the development of Cultural Intelligence (CQ) among employees. Findings emphasize the crucial role of an inclusive work environment and office management systems that support cross-cultural training in enhancing individuals' abilities to adapt and interact with diverse cultures. It was found that an inclusive workplace culture, which values diversity and encourages cross-cultural collaboration, along with office management systems facilitating cross-cultural training and skill development, are key drivers in enhancing individual Cultural Intelligence (CQ). The practical implications of this research are significant. Organizations can utilize these findings to formulate policies and implement management practices that support the development of Cultural Intelligence (CQ) among employees and industrial growth. Additionally, the theoretical implications of this research expand our understanding of the complex dynamics shaping Cultural Intelligence (CQ) within organizational contexts. Moving forward, future research efforts may include empirical investigations to validate observed relationships and further explore additional factors influencing Cultural Intelligence in the workplace. Such efforts promise to enrich our understanding of the intricate dynamics underlying Cultural Intelligence (CQ) and inform strategies aimed at fostering culturally competent workforces.
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